Frequently Asked Questions

Everything you need to know about shopping with Aquamarise

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Aquamarise accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.

Are your products covered by a warranty?

Most of our products come with a 1-year manufacturer's warranty against defects. Specific warranty details can be found on individual product pages.

How can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please reach out to our customer service team immediately via live chat or email for assistance.